I had a problem with paypal once. Paypal refused to fax or call my bank over an issue paypal caused. Which if they would of done so would of saved me a good amount in over draft fees. We kept pressuring both the bank and paypal, the bank agreed to refund half the charges since paypal wouldnt comply. Paypal refused to contact the bank but refunded the FULL amount the bank had charged us into our paypal account. So we ended up making money.....